Personal information we collect
We collect personal information when you register, manage your account, make a payment, place bets, contact support or complete an identity check. This information is used to operate our services, process transactions, protect accounts and meet the legal and security requirements connected with online gambling.
- Registration details, including your name, date of birth, country of residence and account information.
- Contact information such as your registered email address and details supplied when you communicate with our team.
- Account records covering deposits, withdrawals, bets, game activity, bonuses and transaction history.
- Payment information needed to process transactions and confirm ownership of the payment method used.
- Identity documents and supporting information submitted during KYC and account security checks.
- Technical information such as IP address, device type, browser, operating system and login activity.
- Communication preferences, including choices connected with promotional messages.
Why we use your information
Your information helps us create and maintain your account, process deposits and withdrawals, verify identity, respond to support requests and protect the platform against fraud or unauthorised use. Account and technical records may also be reviewed when we investigate unusual activity or need to confirm the details connected with a transaction.
Sharing personal data
We only disclose personal information when there is a legitimate operational, security or legal reason. The amount of data shared is limited to what is needed for the specific task.
- Payment providers may receive transaction details required to handle deposits, withdrawals and payment checks.
- Identity verification services may process documents and account information when a KYC check is required.
- Technical partners may process limited information needed to maintain platform functions and account security.
- Competent authorities may receive information where disclosure is required by law or connected with suspected fraud, money laundering or another unlawful activity.
Your privacy rights
You may request access to personal information held about you and ask us to correct details that are inaccurate or incomplete. Depending on the circumstances, you may also request deletion, restriction of processing, data portability or object to certain uses of your information, including direct marketing. Some records may need to be retained where legal, regulatory, security or financial obligations require us to keep them.
Protecting your information
We use technical and organisational measures to reduce the risk of unauthorised access, loss, alteration or disclosure. Traffic between the browser and our servers is encrypted, while payment details are not displayed in full inside the player account. Additional checks may also apply when a new device is used or when a withdrawal requires identity confirmation.
- Access to personal and verification information is restricted according to operational need.
- KYC checks are used to confirm that the account holder and payment details correspond.
- Personal information is retained only for the period required for operational, legal or regulatory purposes.
Data controller
The operator responsible for our platform acts as the controller of personal information processed through our services. This means the operator determines why information is collected and how it is handled. Questions about privacy or requests connected with personal data can be sent through the contact channels listed on our site.
International processing
Some service providers may process information outside the country where you live. Where this happens, appropriate contractual and technical safeguards are used to protect the information during processing and transfer. We do not provide personal data to third parties simply because they operate in another jurisdiction.
Changes to this policy
We may update this policy when our services, data practices or legal obligations change. The latest version is published on this page. We recommend checking it periodically so you understand what information we process, why we use it and what choices you have regarding your personal data.