Agreement to these terms
These conditions explain the rules that apply when you register an account and use our casino, sportsbook, payment services and promotional offers. By opening an account or continuing to use our platform, you confirm that you understand and accept these terms. You should read them before depositing funds, placing a bet or activating a promotion.
Key definitions
The following terms are used throughout these conditions:
- Account: the personal profile created after registration and used to access our casino, sportsbook, payments and account settings.
- Bet: a wager placed on a sporting event or another supported market before the final result is known.
- Stake: the amount committed to a casino game or betting market.
- Player: an individual aged 18 or over who has registered and uses our services.
- Operator: the entity responsible for running our platform and managing the services offered through it.
- Result: the confirmed outcome used to settle a game or sports bet.
- Odds: the value used to calculate a potential return on a sports bet.
- Login details: the email address and password used to access an account.
Registration and account details
You must be at least 18 years old to use our services. Registration requires a valid email address, a password and the personal details requested in the sign-up form. Information entered during registration must be accurate and belong to the person opening the account.
You are responsible for keeping your login details private. If you believe another person has accessed your account, contact our support team and change your password as soon as possible. Additional confirmation may be required when an account is opened from a new device.
Identity verification
Identity checks form part of our account and payment procedures. Before the first withdrawal, you may be asked to provide a government-issued identity document and proof of address. Further information may be requested if we need to confirm account ownership or payment details.
Clear and complete documents are normally reviewed within 24 to 72 hours. A withdrawal can remain in processing while verification is unfinished or when additional checks are required. The account name and the details connected with the payment method should correspond.
Deposits and withdrawals
Deposits are credited according to the rules of the payment method selected in the cashier. GBP is used as the account currency for customers in the United Kingdom. Withdrawal requests pass through an internal review before funds are released, and only one withdrawal request can remain in processing on an account at a time.
Where the payment method supports it, withdrawals are returned through the same route used for the deposit. Minimum and maximum transaction amounts depend on the method shown in the cashier. Verification may be required before funds are sent.
Promotions and bonus funds
Promotions can have separate rules covering minimum deposits, wagering requirements, eligible games, maximum bets and expiry periods. These conditions are shown with the relevant offer and should be checked before activation.
Bonus funds must be used according to the terms attached to the promotion. Activity intended to bypass wagering rules, claim an offer improperly or avoid restrictions placed on an account may lead to the promotion being removed or the related activity being reviewed.
Player responsibilities
When using our platform, you must act through your own account and follow the rules shown for games, bets, payments and promotions. The following actions are not permitted:
- Providing false or misleading personal information during registration or verification.
- Giving another person access to your account or login details.
- Attempting to bypass account limits, security checks or an active exclusion.
- Using the platform in connection with fraud, payment misuse or other unlawful activity.
- Interfering with the normal operation of games, betting markets or account systems.
Minimum age
Our platform is intended only for adults aged 18 or over. We may use identity documents to confirm date of birth during verification. Accounts identified as belonging to an underage person may be closed and handled according to the applicable account rules.
Account closure and restrictions
You can ask our support team to close your account or request restrictions connected with responsible gambling. Any balance remaining on the account is handled after the necessary payment and identity checks have been completed.
We may restrict or close an account when required for security, verification, responsible gambling or because these conditions have been breached. Duplicate accounts created to avoid an active self-exclusion or another account restriction may also be closed.
Changes to these conditions
We may revise these terms when our services, payment procedures, technical systems or legal obligations change. The current version is published on this page. Please review the terms periodically so you know which rules apply when using our platform.